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Services for Futures Platform's customers

Futures Platform offers a wide range of services for it's customers designed by industry experts.

As a user of Futures Platform you have access to a variety of services that will support you in your foresight work. Our experienced team of futurists and foresight experts empower you with latest future and foresight-related knowledge, as well as support you in your day-to-day work.

The pre-filled radars and the vast content database in Futures Platform is created and continuously updated by our team of futurists. Futures Platform also offers a range of other services for you such as our blog, which has interesting articles about future and foresight written by industry experts. These interesting articles are shared with you via our weekly email which often includes invitations to our interesting client-only events and provide information of new phenomena on our platform. This article describes the variety of our services.



Disruptor Alert

Disruptor Alert is a bi-weekly service we provide for all of our clients free of charge. The Disruptor Alert is a hand-picked selection of the most disruptive news and articles. This selection of articles is hand-picked by our team of futurists, so you can keep up with the latest changes and developments in the world. The sources for the news are also validated by our futurists; all news articles are coming from trusted sources. The list of sources is updated continuously.





HUB Self-Help Centre

The HUB is your online portal for instructions and inspiration which is open 24/7. You can find a lot of interesting information from the HUB, such as

  • how our content is created and how our futurists conduct the research
  • instructions on how to use the platform
  • client cases fro Futures Platform's customers
  • webinar and other event recordings
  • new materials published by our experts
  • and a lot more!



Expert articles and phenomena updates

We sent out the latest articles written by our experts via our weekly newsletter. We will also inform you of our upcoming events, new phenomena on the platform as well as our new product updates via email. You can also see the most recently published phenomena and other interesting articles on the platform's front page called "Lounge".



Futures Clinic -online events

Futures Clinic sessions enable you to meet our futurists and foresight experts four times a year with interesting topics and themes. Tune in to listen about latest developments, best practices or to learn from another Futures Platform user how they have gotten benefit using Futures Platform. Watch our previous sessions and register to the next Futures Clinic session here.



Customer Success Management -team

Our Customer Success team of foresight advisors support our customers in their day-to-day foresight work with the Futures Platform foresight solution. Our team is ready to support you in making your work more easy, systematic and engaging, and we will make sure you reach the next level in your foresight activities.



Futures Academy

You can take your and your teams' foresight knowledge to the next level with Futures Academy. Futures Academy is an online foresight academy designed for people who are interested to enhance their level of foresight understanding as well as improve their practical skills. You can learn how foresight can help you to future-proof your decision-making and learn how to utilise the methods in practice.

The first course of Futures Academy is ”Foresight Basics Course: Mastering Practical Foresight for Organisations, Institutions and Individuals”, where you can learn foresight methods with practical examples and exercises (the course includes a 27-page exercise workbook!). Ask more about Futures Academy from your Customer Success Manager or contact us at support@futuresplatform.com.


Future-Minded Professionals Network

Future-Minded Professionals is a community for Futures Platform's users where you can ask questions, share experiences and best practices, and discuss and support each other in your foresight work. Our experts also share interesting articles and other materials in the group so we recommend you to join the network! You can request access to the group here.

 



Consulting / Research / Foresight Capability Development

Our experienced team of consultants, futurists and foresight professionals are here to help you if you would need a more thorough deep-dive into a topic perhaps facilitation for a project. Below you can see some examples of projects we have done together with our customers:

  • Setting up foresight processes and capabilities
  • Scenario work
  • Trend monitoring
  • Creating foresight radars for specific topics
  • Engaging the organisation and empowering future-forward thinking
  • Setting up horizon scanning process
  • And many more

Contact your Customer Success Manager or send a message to support@futuresplatform.com if you would like to have more information of our consultation services.


Left: Jari Koskinen, Consulting Director at Futures Platform

Right: Dr. Tuomo Kuosa, Content Director at Futures Platform